Allow or Exclude Zero Balance Items in Cashiering



Description of Issue

I would like to allow or exclude zero balance items for a payment type or for a specific user



Context
  • Cashiering

  • Payment Types

  • Zero balance items



Cause

Informational



Resolution

2021+ Web Based Client

Adjust by User - Individual user adjusting their own settings

  1. In the top right corner, select your profile icon, then select Preferences

  2. Toggle Exclude zero balance items in search on or off

  3. Click Save

Adjust by User - Requires Administrator permissions

  1. Navigate to Administration > Users

  2. Locate the desired user and click the Pencil/Edit icon

  3. Select the Preferences tab

  4. Toggle Exclude zero balance items in search on or off

  5. Click Save

Adjust by Payment Type - Requires Administrator permissions

  1. Navigate to Administration > Payment Types

  2. Locate the desired payment type and click the Pencil/Edit icon

  3. Select the Processing tab

  4. Toggle Allow zero balance items on or off

  5. Click Save


2019.1/2019.3 Desktop Client

Adjust by User - Individual user adjusting their own settings

  1. In the top ribbon, select Preferences

  2. Under Searching, check or uncheck Exclude zero balance items

  3. Click Save

Adjust by User - Requires Administrator permissions

  1. In the top ribbon, click Setup

  2. Click Users

  3. Locate the desired user and click their name

  4. Select the Preferences tab

  5. Under Searching, check or uncheck Exclude zero balance items

  6. Click Save

Adjust by Payment Type - Requires Administrator permissions

  1. In the top ribbon, click Setup

  2. Click Payment Types

  3. Locate and select the desired payment type

  4. On the Processing tab, check or uncheck Allow zero balance items

  5. Click Save



Additional Information