No access after upgrade

Owned by Knowledge Assistant
Nov 15, 2022
1 min read



Description of Issue

No access after upgrade



Context

  • Tyler Hub

  • Munis Upgrade

  • Munis Access 

  • Munis 2019+



Cause

VLAN missing from ASA



Resolution

Add new VLAN route to the client's ASA.



Additional Information

A NSLOOKUP will need to be run from on-prem workstation.