Please reach out to the engineer that handled your scheduled engagement. The engineer will provide you with the updated IVR URLs that Paymentus requires to successfully update the payment integration.
Create a support ticket with Paymentus (please select the Client Support tab), that indicates that an upgrade will / has been completed for <environments> on <dates that you were / are scheduled to be upgraded on>. You will then need to supply the following information when creating the case:
- The updated IVR URLs provided from SaaS Deployment.
  - These are typically in the formatting of: https://<crm-identifier>ivr<-env>.tylerhost.net/<XXXX><env>/munis/gas/svc/ws/r/mugws/arwshdlr or https://<crm-identifier>int-<-env>.tylerhost.net/XXXX<env>/munis/gas/svc/ws/r/mugws/arwshdlr
- The updated external IP addresses to allow.
  - For production environments, please ensure 208.64.237.132 (for use with IVR re-directs) and 208.64.237.166 (for use with INT re-directs) are allowed.
  - For non-production environments, please ensure that 208.64.237.133 (for use with IVR re-directs) and 207.245.156.31 and 207.245.156.32 (for use with INT re-directs) are allowed.
- The updated Munis Self Service URLs.
Once Paymentus has received the above information, they will reach out to you directly to confirm and finalize the changes. Once complete, you may attempt to process payments as normal from within Munis and/or the Cashiering application.

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