Field Work is only allowing work orders to be created for departments included in user's limited maintenance permissions



Description of Issue

When creating work orders in Field Work, users only have access to the specific departments listed in their maintenance data access



Context
  • Enterprise Asset Management

  • EAM



Cause

Defect



Resolution

Install the appropriate work ticket for your version:

  • 2019.1.22.2935 - MUN-461290

  • 2021.5.0.1671 - MUN-458586

  • 2021.6.0.1358 - MUN-458585

  • 2021.7.0.1057 - MUN-458584

  • 2021.8.0.746 - MUN-458583

  • 2021.9.0.359 - MUN-458582

Workaround:  Use Work Order Management to create work orders



Additional Information