Description of Issue

Information is missing when looking at a bill in a program that displays bill information such as Bill Inquiry.

Context

Cause

During an update or upgrade user settings changed.

Resolution

Right Click on any of the field descriptions (such as installment) for bill activity.
Choose the fields the user wishes to display from the list of filters.

Additional Information

If user is in Bill Detail Adjustment and does not see payment activity on charges see: Bill Detail Adjustments Transactions and Balance fields not reflecting payment activity.
Please contact the correct support team for additional assistance. (Cat 1-2 General Billing, Cat 20-40 Tax, Cat 60-63 Utility Billing)

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