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Making overpayments in Cashiering
Making overpayments in Cashiering
Description of Issue
Desire to apply overpayments to customer accounts
Context
- Tyler Cashiering
- Munis
Cause
Customer wants to make an overpayment to apply to future bills, or for other reasons
Resolution
To allow overpayments, the Payment Type must allow it:
- In Cashiering, go to Administration > Payment Types
- Find desired Payment Type and select Edit (pencil icon)
- Under the Processing tab, turn the toggle on to Allow payment greater than balance due
- Click Save
If customer does not have an invoice with a balance due, an overpayment can be applied to a zero balance invoice. The payment type must allow zero balance items:
Additional Information
To allow partial payments to invoices:
, multiple selections available,
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