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Update Business License expiration date

Update Business License expiration date



Description of Issue

Expiration date is printing blank or with the incorrect date on bills or licenses



Context
  • Munis

  • Business License



Cause
  • Cycle Codes were incorrect or not copied into the new bill year prior to generating AR

  • The BL settings are set so that the expiration date updates once the bill has a zero balance and the balance is either not yet zero or was paid by a transfer of overpayment



Resolution
  1. Navigate to the license that has to wrong/missing expiration date

  2. Click Update in the ribbon

  3. Navigate to the Dates/Other tab of the license that has the incorrect date

  4. Enter the correct Expire date

  5. Click Accept



Additional Information












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