Update WSUSER Permissions to Import Web Payments

Owned by Knowledge Assistant
Last updated: Dec 26, 2023
1 min read



Description of Issue

User sees Gateway authorization has not been received error while using Web Payments Import to import web payments. 



Context

  • Munis

  • Citizen Self Service

  • Web Payments Import

  • All versions of Munis



Cause

The WSUSER (or WEB user in the case a site is SaaS) lacks permissions that is preventing web payments from coming into Munis with Gateway Confirmation/Authorization numbers.



Resolution

From the Munis menu, perform the following steps:

  1. Click System Administration

  2. Click Security

  3. Click User Attributes

  4. Click Search

  5. Enter WSUSER in the User ID field

    1. Enter ####WEB if SaaS/Hosted environment, where #### represents the Customer Number/Product ID

  6. Select the Role needing to be updated

  7. Click Edit Role

  8. Click the yellow folder under General Revenues labeled Accounts Receivable

  9. Click Update

  10. Configure permissions as follows:

    1. Enter Cash Receipts

    2. AR Code Access set to FULL

    3. Access to Customer by Department set to FULL

    4. Uncheck Restrict to entry of misc cash receipts only

    5. Release Batch Status set to Released

  11. Click Accept

  12. Click Back

  13. Click Back again

  14. Click Back once more to completely exit User Attributes



Additional Information

There may be more than one Role assigned to the WSUSER or ####WEB user. Choose the one that is active to check permissions against. If there is more than one active, choose the one that has the Accounts Receivable yellow folder already added/available.