Signatures overlap on Tyler Forms

Owned by Knowledge Assistant
Nov 28, 2022
1 min read



Description of Issue

DocOrigin Tyler Forms have signatures that populate based on variable data for the same position and one is showing behind the other.



Context

  • Tyler Forms

  • DocOrigin

  • Signatures

  • Purchase Orders



Cause

Signatures are different sized image files.



Resolution

Create a support case with Tyler Forms Support.



Additional Information

To avoid this issue, when requesting signature changes be sure to follow the exact image file size when submitting signatures.