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Signatures overlap on Tyler Forms

Signatures overlap on Tyler Forms



Description of Issue

DocOrigin Tyler Forms have signatures that populate based on variable data for the same position and one is showing behind the other.



Context
  • Tyler Forms

  • DocOrigin

  • Signatures

  • Purchase Orders



Cause

Signatures are different sized image files.



Resolution

Create a support case with Tyler Forms Support.



Additional Information

To avoid this issue, when requesting signature changes be sure to follow the exact image file size when submitting signatures.











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