Payroll advice charset conversion error

Owned by Knowledge Assistant
Nov 29, 2022
1 min read



Description of Issue

When attempting to print a payroll advice for direct deposit an error message populates, "Program stopped at 'TylerFormsV1.4gl. FORMS statement error. Charset conversion exception: Charset conversion error."



Context

  • Munis

  • Tyler Forms

  • Payroll



Cause

Special characters in the note section cannot be used which is causing the charset conversion error.



Resolution

Remove any special characters in the payroll advice note to resolve issue.



Additional Information