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Copy pending actions to a new approver
Copy pending actions to a new approver
Description of Issue
A new user has been promoted to a workflow approver and needs to be able to approve existing pending actions
Context
Workflow Administration
Pending Actions
Cause
Resolution
Existing pending actions can be copied to include new Approvers in Pending Actions (Administration Mode)
Munis > System Administration > Workflow Administration > Pending Actions (Administration Mode)
Search for the existing pending action
Click Copy in the top ribbon
Select the Approver from the dropdown menu
Enter the step number for the copied pending action
Click Accept
Additional Information
Copying pending actions does not create or alter existing workflow business rules.
Existing workflow that has a status of Active cannot be copied.
, multiple selections available,
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