Resolution

Manually enter a deduction gross, or process a deduction refund.

Follow the linked instructions if choosing to resolve with the deduction refund: Refunding a deduction

Manual adjustment to deduction gross:

Access Earnings and Deductions Payroll > Payroll Processing > Payroll Start and Status > Earnings and Deductions
Search for the Employee and click on the Withholding tab
Double-click on the Deduction Code, click Update, enter the Deduction Gross and click Accept

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