/
Deduction not taken

Deduction not taken

Description of Issue
  • I manually entered a negative deduction amount to refund my employee, but it isn't showing in the net pay.

  • I updated a deduction with an Employee withholding amount but it is not showing Taken.

Context
  • Payroll 

  • Payroll Start and Status

  • Earnings and Deductions

  • Deduction and Benefit Master

  • Payroll Exceptions 

Resolution

Manually enter a deduction gross, or process a deduction refund.

Follow the linked instructions if choosing to resolve with the deduction refund: Refunding a deduction

Manual adjustment to deduction gross:

  1. Access Earnings and Deductions Payroll > Payroll Processing > Payroll Start and Status > Earnings and Deductions

  2. Search for the Employee and click on the Withholding tab

  3. Double-click on the Deduction Code, click Update, enter the Deduction Gross and click Accept

Cause
  • Manually entered negative withholding was not entered with a corresponding negative deduction gross.

  • The Employee withholding amount was defined but the deduction gross showed 0.00. In order for a deduction to show as taken, it must have a deduction gross.

Additional Information

 

Related content

Total Cash Required on Final Proof Zero after Deduction Refund
Total Cash Required on Final Proof Zero after Deduction Refund
More like this
Employee paid deduction pulled into payroll with no Taken amount
Employee paid deduction pulled into payroll with no Taken amount
More like this
Error in Detail Proof Employee XXXX did not compute correctly
Error in Detail Proof Employee XXXX did not compute correctly
More like this
Employee Contribution for state and federal deductions are not matching on the Final Detail Proof
Employee Contribution for state and federal deductions are not matching on the Final Detail Proof
More like this
Deduction Gross will not Recalculate in Payroll after Changes made in Deduction and Benefit Master
Deduction Gross will not Recalculate in Payroll after Changes made in Deduction and Benefit Master
More like this
Deductions not being taken in the payroll
Deductions not being taken in the payroll
More like this