Description of Issue

When a tax statement is generated, the 5th line that includes the city, state, and zip code is missing.

Context

Property Tax Billing
Tax Statements (txtaxstm)
Bill Inquiry (arbilinq)

Cause

The delivery address of the customer that is listed as the owner of the current parcel uses all 5 lines available for the address. Currently, the tax statements only include up to 4 lines.

Resolution

Development is currently researching the issue.
A workaround is to generate a customer statement from the Customers program following the steps outlined here: Generate A Customer Statement

Additional Information

If additional assistance is required, please contact tax support for the appropriate region.

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