City, State, and Zip Code Missing From Tax Statements
Description of Issue
When a tax statement is generated, the 5th line that includes the city, state, and zip code is missing.Â
Context
- Property Tax BillingÂ
- Tax Statements (txtaxstm)Â
- Bill Inquiry (arbilinq)
Cause
The delivery address of the customer that is listed as the owner of the current parcel uses all 5 lines available for the address. Currently, the tax statements only include up to 4 lines.Â
Resolution
- Development is currently researching the issue.Â
- A workaround is to generate a customer statement from the Customers program following the steps outlined here: Generate A Customer Statement
Additional Information
If additional assistance is required, please contact tax support for the appropriate region.Â