Error executing dbo.usp_SetContextUserNameId after refresh

Owned by Knowledge Assistant
Last updated: Oct 18, 2023
1 min read



Description of Issue

  • Error executing dbo.usp_SetContextUserNameId

  • Error executing getIssuerSubjectUserName



Context

  • Munis v2018.1+

  • GAS

  • Cloud Admin Refresh

  • Database Refresh



Cause

  • GAS authentication issue

  • Failed refresh using Cloud Admin (the DB version will need to be checked against the code version)

  • SQL services disconnected or restarted



Resolution

SaaS hosted: Please create a case with TSM SaaS Support for further assistance in the Support Portal.

Onprem: How to Restart GAS for OnPrem Clients



Additional Information

  • Occasionally happens after a refresh of a non-production environment and most commonly with split app/db footprints

  • If SQL services are restarted GAS will also need to be restarted

Munis programs launch with Error executing dbo.usp_SetContextUserNameId