Please note: Restarting GAS typically should not be one of the first troubleshooting steps as it does not resolve the root cause. It can also clear out crucial information that would otherwise help lead to the root cause of the issue. Restarting GAS is an invasive process and will disrupt existing Munis connections for all users.

Via Command Line

Note: The RestartGAS command script is located in the %Munis Drive%\cmd directory of the Munis application server. For this reason, this command can only be performed on the applicable environment's application server

Log into the Application Server as Tylerservice or equivalent account
Open Command Prompt (cmd.exe) as an administrator
If you are looking to restart a specific app pool, type the command restartgascmd <desired application pool> (Ex: restartgascmd GasProd)
If you are looking to restart all application pools for that environment, the structure will be restartgascmd *<desired environment>* (Ex: restartgascmd *prod*)
Close the Command Prompt window once the process completes

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