Cloud Admin Refresh Failed Error



Description of Issue

When refreshing a database within Cloud Admin, error message states Refresh Failed.



Context
  • Enterprise ERP (Munis)

  • Cloud Admin (CA)

  • SQL Server Management Studio (SSMS)

  • Database Refresh



Cause

Error can be caused by various situations such as:

  • Duplicate environments

  • Improper environment configuration



Resolution

Please create a case with TSM SaaS for further assistance in the Support Portal.