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After successful Cloud Admin refresh all users lose permissions
After successful Cloud Admin refresh all users lose permissions
- Knowledge Assistant
- Moriah Yorkey
Owned by Knowledge Assistant
Description of Issue
After refreshing a non-production server in Cloud Admin, users have lost their Munis permissions; including the support account.
Context
Cloud Admin
SQL Server Management Studio (SSMS)
Refresh Database
User Access
Cause
Cloud Admin did not carry over permissions after refreshing from Production (LIVE).
Resolution
Contact Tyler Systems Management Support or log a case via the Online Support Client Portal
Additional Information
, multiple selections available,
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