Accrual Balance does not Update when Clicking Back after Adding an Earned or Used Record in History

Owned by Knowledge Assistant
Last updated: Jul 23, 2024
1 min read
Description of Issue

When adding a History record in Employee Accrual History for a used or earned record, when I click Back to Employee Accruals, the history is not reflected so the incorrect balances are still displaying. I have to search for the employee again or exit the program and go back in to see the change. 

Context

  • Payroll

  • Employee Accruals

Cause

System Defect

Resolution

Load applicable work ticket when available. Fixes will be in 2021.12 and higher. 

 MUN-485867 - 2021.12.0.772

MUN-485866 - 2024.1.0.364

Additional Information

Workaround is to re-search for the employee number after clicking Back from Employee Accrual History. 

There is a second part to this issue. If going into Employee Accrual History by double clicking on one of this history lines in the bottom of the Employee Accruals screen (instead of clicking History in the toolbar) the issue persists and will be fixed under the following work tickets:

MUN-487727 - 2021.12 (estimated completion 8/30/2024)