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Tyler Notify Text Message Tech Failure
Tyler Notify Text Message Tech Failure
Description of Issue
While setting up and testing text messaging through Tyler Notify, a Tech Failure is received.
Context
Tyler Notify
EERP
Cause
Sites were moved to a toll-free number due to industry standards. Questionnaires were sent out to sites to determine if a toll-free number was required, and if Tyler Notify Service Desk didn't hear back they deactivated the old 10 digit phone number and a toll-free number was not provisioned.
Resolution
Create a new case with support
Additional Information
, multiple selections available,
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