Wrong Invoice Message On Printed General Billing Invoice

The default invoice message was changed on the invoice proof batch prior to posted the invoices, but the default invoice message still appeared on the printed invoice

• Invoice Entry and Proof

• Print Invoices

The Generate feature was used in Invoice Entry and Proof. This generates the bill, at which point, the invoice is effectively no longer in-proof. The program still allows the user to update the invoice message on the batch header but the default invoice message data has already populated on the bill and cannot be updated.

The form the data is being sent to is effectively overriding the message. 

Forego use of the Generate button in Invoice Entry and Proof. This is not a necessary step in the process–bills will be generated when the invoice batch is Output-Posted.

The Tyler Form has a hard coded message. To request a variable message be added to the form, contact Enterprise ERP Forms Support.