Custom SSRS report shows ErrorImpersonatingUser error

Owned by Knowledge Assistant
Last updated: May 30, 2024 by Moriah Yorkey
1 min read



Description of Issue

  • Error impersonating user error in SSRS reports.

  • Custom SSRS report error using Live datasource.

  • All custom SSRS reports not working.

Context

  • SaaS clients

  • SSRS reports

  • MUNISTRSPROXY

  • Enterprise ERP all versions

Cause

The service account used in Live datasource may have incorrect stored credentials or the account is locked in Active Directory

Resolution

Please contact Enterprise ERP Reporting Services Support or Munis TSM SaaS Support team, as the service account needs to be unlocked.

Additional Information

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