EERP Tyler Disaster Recovery Services Testing

Description of Issue

How to request yearly testing of the Tyler Disaster Recovery Service (TDRS).

Context
  • Disaster recovery

  • DR

  • TDRS

  • Munis

  • EERP

  • Enterprise ERP

  • Tyler Disaster Recovery Service

  • OnPrem

  • On Premsis

  • Self Hosted

Cause

On-Prem clients that have an active contract with Tyler Disaster Recovery Services have the ability to perform a DR Test once per calendar year. A DR Test is a scheduled mock test of a disaster declaration event which will help to ensure site-specific processes that may be impacted by a disaster. A DR test may be requested by a TDRS client at no additional cost.

Resolution
  • If you are an On-Prem hosted client and have an active contract with Tyler Disaster Recovery Services, please contact Software Support for assistance: https://www.tylertech.com/client-support/enterprise-erp-support

  • If you are an On-Prem hosted client and do not have an active contract with Tyler Disaster Recovery Services, please contact your sales rep to discuss our Tyler Disaster Recovery Service. 

Additional Information

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