/
EERP Tyler Disaster Recovery Services Testing

EERP Tyler Disaster Recovery Services Testing

Description of Issue

How to request yearly testing of the Tyler Disaster Recovery Service (TDRS).

Context
  • Disaster recovery

  • DR

  • TDRS

  • Munis

  • EERP

  • Enterprise ERP

  • Tyler Disaster Recovery Service

  • OnPrem

  • On Premsis

  • Self Hosted

Cause

On-Prem clients that have an active contract with Tyler Disaster Recovery Services have the ability to perform a DR Test once per calendar year. A DR Test is a scheduled mock test of a disaster declaration event which will help to ensure site-specific processes that may be impacted by a disaster. A DR test may be requested by a TDRS client at no additional cost.

Resolution
  • If you are an On-Prem hosted client and have an active contract with Tyler Disaster Recovery Services, please contact Software Support for assistance: https://www.tylertech.com/client-support/enterprise-erp-support

  • If you are an On-Prem hosted client and do not have an active contract with Tyler Disaster Recovery Services, please contact your sales rep to discuss our Tyler Disaster Recovery Service. 

Additional Information

 

Related content

How to Schedule a EERP Data Refresh Appointment with Tyler
How to Schedule a EERP Data Refresh Appointment with Tyler
More like this
Enterprise ERP Data Retention and Backup Policy
Enterprise ERP Data Retention and Backup Policy
More like this
Disaster Recovery Event
Disaster Recovery Event
More like this
How do I get ready for my upgrade with Tyler
How do I get ready for my upgrade with Tyler
More like this
How to access support cases online
How to access support cases online
More like this
Request For Additional Environment
Request For Additional Environment
More like this