How to obtain Crystal Reports application

User needs to installation SAP Crystal Reports application.

• Munis all versions
• SAP Crystal Reports
• Tyler Reporting Services
• Custom reports

User's new workstation does not contain Crystal Reports application to execute reports.

To obtain SAP Crystal Reports 2016 installation pack, you will need to have a reporting contract with Tyler Technologies Inc. that specifies either a Crystal Reporting license or Business Objects license.

Please call Tyler Reporting Services Support to verify your license and obtain the following:

1. SAP Crystal Reports direct download link
2. Software product key
3. Installation instructions 

An ODBC connection is also required to connect to database and refresh the report, please use either one of these articles to create an ODBC connection:

• Create ODBC connection for OnPrem clients
• Create ODBC connection for SaaS clients