Description of Issue

This is an overview of the prepayment process.

Context

Property Tax Billing
Community Development
Business Licenses
Payment Entry (arbilinq)
Apply Prepayments (arprepay)

Cause

Need an understanding of the full prepayment process.

Resolution

In order to enter prepayments, a category 02 miscellaneous cash charge code is needed. It is recommended that a charge code be created specifically for prepayments for accounting purposes. A category 02 charge code should be added or copied from the prior fiscal year if it is not already in place.
1. To add a new charge code, please follow the steps outlined here: Add a Charge Code
2. To copy a charge code from a prior fiscal year, please follow the steps outlined here: How to Copy Miscellaneous Charge Codes for new Fiscal Year
A prepayment is also associated with a customer record. If the customer who is making the prepayment does not already exist in the system, they will need to be added by following the steps outlined here: Add a New Customer
Once a charge code and customer record are ready, prepayments can be entered by following the steps outlined here: Enter a Prepayment (Note: Make sure to complete step 26 and post the prepayment batch from the Payments Journal program prior to proceeding to the next step.)
After the prepayments are entered and posted, please follow the steps here to apply the prepayments after bills are created, typically this is done prior to printing: Apply Prepayments (Note: Make sure to complete step 20 and post the applied payments batch from the Payments Journal program.)

Additional Information

If additional assistance is required, please contact community development support for motor vehicle decal and business license prepayments. Please contact tax support for the appropriate region for tax prepayments.

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