/
Unable to log into Munis Self Service hosting configuration

Unable to log into Munis Self Service hosting configuration



Description of Issue

Username and password do not authenticate for administrators with proper access.



Context
  • Munis Self Service (MSS)

  • Employee Self Service (ESS)

  • Citizen Self Service (CSS)

  • Vendor Self Service (VSS)

  • Internet Information Services (IIS)



Cause

.NET Authorization Rules missing proper group.



Resolution

Please create a case with TSM Support for further assistance in the Support Portal



Additional Information












Related content

MSS Admin denied access to MSS hosting page - SaaS
MSS Admin denied access to MSS hosting page - SaaS
More like this
User unable to Log in to the MSS Hosting AWS Site as an Admin
User unable to Log in to the MSS Hosting AWS Site as an Admin
More like this
Access is Denied Error When Browsing esshosting or Self Service Sites
Access is Denied Error When Browsing esshosting or Self Service Sites
More like this
WS User Authentication Failed
WS User Authentication Failed
More like this
User is not registered in the password file
User is not registered in the password file
More like this
Proxy Encountered Error During Request Processing XXXXWeb
Proxy Encountered Error During Request Processing XXXXWeb
More like this