Delete a Single Unposted Refund in Bill Refund Processing

A single unreleased and unposted refund record needs to be removed from Bill Refund Processing. 

• Property Tax Billing 

• Community Development 

• Utility Billing 

• General Billing 

• Accounts Receivable 

• Bill Refund Processing (arrefund) 

A refund record was created and needs to be deleted. 

1. Navigate to the Bill Refund Processing program either by searching or using the following path: Property Revenues > Payment Processing > Bill Refund Processing 
   

2. Click Search. 

3. Enter the Ar category, Year, and Bill the refund was created for. 

4. Click Accept. 

5. Click Delete. 

6. A message displays: Are you sure you want to delete this record from the database? 

7. Click Yes, Delete to confirm or No to cancel the action. 

If additional assistance is required, please contact the appropriate support team.