Resolution

Navigate to the Special Condition Codes program either by searching or via the following path: General Revenues > Accounts Receivable > Setup > Special Condition Codes.
Click Add.
Enter the desired Code, Description, and Comment. (Note: Full field descriptions are available any time by clicking the question mark icon in the upper right corner and then selecting Help.)
Choose a Severity from the dropdown menu. (Note: Severity is informational.)
Click an Available Attribute to highlight it. (Note: The field descriptions explain what each attribute does.)
Click the Right Facing Arrow in the middle of the screen to move the attribute from the Available Attributes to the Selected Attributes.
Repeat steps 5-6 for each desired attribute for this code.
Click Accept.

Browser not supported