New Hire Time Card Not Showing As Approved

Description of Issue

The employee and supervisor are able select the Approve & Submit and Approve buttons respectively however the time card does not update to approved.

Context

Cause

The employee's record imported after the pay period had already began or a whole pay period later.

Resolution

To correct this:

Select System Admin
Select Master File Management
Select the Stopwatch (middle icon) for the employee to edit the employee's history
Scroll to the bottom and select 'Save for whole history and override subsequent changes, starting at' - Make sure the drop down menu has the beginning date of the pay period in which their time started.
Select Save for Specified Past Pay Period

Additional Information

Knowledge Assistant