NON XML DocOrigin Forms are not printing

Owned by Knowledge Assistant
Last updated: Sept 12, 2024
1 min read



Description of Issue

  • Printer Definitions for NON XML DocOrigin Forms are not printing.

  • Cannot print NON XML forms after SaaS Flip.

  • Cannot print NON XML forms after Server Transfer



Context

  • Munis

  • TylerForms

  • DocOrigin

  • Non_xml

  • General Billing Receipts

  • Miscellaneous Receipts

  • Real Estate Tax

  • Personal Property Tax

  • Utility Billing

  • SaaS Flip

  • New printer definition



Cause

Script for Non_xml forms are different from OnPrem to SaaS.

Printer Definition command script needs to be updated.



Resolution

Please contact TylerForms support team.



Additional Information