Munis programs launch with Error executing dbo.usp_SetContextUserNameId

Description of Issue
  • When we try to run programs in Munis we get the following error: Error executing dbo.usp_SetContextUserNameId
  • Munis is down
Context
  • Munis
  • GAS
  • GWC
  • SQL
  • 2019.1.22.0
Cause

Cause unknown at this time.

Resolution
  • The current work around to restore service is a full GAS restart
  • If this is occurring in a Production environment, it is ideal to have a TSM technician gather GAS logs for review prior to restarting GAS
    • Please note, the logs cannot be obtained after GAS is restarted.
    • Please contact Tyler Systems Management Support or log a case via the Online Support Client Portal
Additional Information

We have also observed this symptom post Munis database refresh in Non-Production databases: Error executing dbo.usp_SetContextUserNameId after refresh