Munis programs launch with Error executing dbo.usp_SetContextUserNameId
Description of Issue
- When we try to run programs in Munis we get the following error: Error executing dbo.usp_SetContextUserNameId
- Munis is down
Context
- Munis
- GAS
- GWC
- SQL
- 2019.1.22.0
Cause
Cause unknown at this time.
Resolution
- The current work around to restore service is a full GAS restart
- SaaS hosted: Please create a case with TSM Support for further assistance in the Support Portal.
- OnPrem: How to Restart GAS for OnPrem Clients
- If this is occurring in a Production environment, it is ideal to have a TSM technician gather GAS logs for review prior to restarting GAS
- Please note, the logs cannot be obtained after GAS is restarted.
- Please contact Tyler Systems Management Support or log a case via the Online Support Client Portal
Additional Information
We have also observed this symptom post Munis database refresh in Non-Production databases: Error executing dbo.usp_SetContextUserNameId after refresh