Cannot delete empty payment entry batch

Not able to remove empty Payment Entry batch

Cannot delete empty payment entry batch with 0 items

This batch or one of its transactions has been Approved and cannot be voided; it must be reversed

An error has occurred when attempting to unlock this batch

• Munis

• 2018.1+

• Payment Entry

In this scenario a common resolution can be to resume this batch, update the applicable dates and use it to process payments and eventually posting the batch. 

1. Navigate to General Revenues>Payment Processing>Payment Entry

2. Click Resume to take ownership of the batch and proceed to take payments

Additionally, if an empty payment batch is released, a prompt will appear that allows the batch to be voided. Once voided, the batch will no longer show in subsequent searches from Payment entry.