Unable to preview PCL templates in Enterprise Forms

Owned by Knowledge Assistant
Last updated: Sept 25, 2024
1 min read





Description of Issue

  • Trying to preview a PCL format template in ReadyForms

  • No preview being generated



Context

  • ReadyForms

  • Enterprise Forms



Cause

When PCL templates are previewed, the output will be a PCL file that is designed to be read by printers, and cannot be opened without processing to a printer.



Resolution

To preview the template, change the format to PDF. Once you have finished previewing, change the format back to PCL.