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Accounts Overview hyperlink to Account Central opens blank webpage

Accounts Overview hyperlink to Account Central opens blank webpage

Owned by Knowledge Assistant
Nov 15, 2021
1 min read





Description of Issue

When selecting the hyperlink for Accounts Central from the segment section in Accounts Overview, a blank webpage opens with about:blank as the URL



Context

Accounts Overview

Account Central



Cause

Invalid Munis encryption key



Resolution

Contact TSM Support (on-prem sites) or TSM SaaS Support (hosted sites) for assistance



Additional Information