help.munis.com loads a blank page with no options

Owned by Knowledge Assistant
Dec 04, 2023
1 min read
Description of Issue

Munis Help is no longer available.

Context

  • Enterprise ERP

  • Help

  • Client Support

Cause

The help.munis.com site was migrated to the new page help.tylertech.com. This address is hard coded into EERP and environments running releases pre update failed to load the page successfully post migration.

Resolution

Update EERP to version 2021.10 or higher. If assistance is needed please contact TSM OnPrem or TSM SaaS Support via our Support Portal

Additional Information