Life Insurance rate calculating rate of 0

Employee has an insurance amount defined as 50,000 in Employee Deductions, but is calculating a rate of 0.00 in the deduction record and within payroll.

• Enterprise ERP Payroll

• Employee Deductions

• Payroll Start and Status

Employee's Insurance Factor defined as 0 on the Insurance tab in Employee Deductions.

1. Navigate to Payroll>Employee Maintenance>Employee Deductions.

2. Click Search. Define Employee and Deduction number.

3. Click Accept. 

4. Click Update.

5. Click Insurance Tab. 

6. Update Employee Factor or Employer Factor as necessary.

7. Click Accept.