Miscellaneous Receipt missing Revenue account

• A Miscellaneous Receipt was entered and is missing a Revenue account. 
• Miscellaneous Receipts are missing GL accounts. 
• Cannot post a batch because a Miscellaneous Receipt is missing GL accounts. 
• Receiving the error Category 02 Charge Code XXXXX, year XXXX, is missing a GL account of type 2. in Payments Journal. 

• Accounts Receivable 
• Miscellaneous Cash Receipts 
• Payment Entry (arbilinq) 
• Payments Journal (arrctpst) 
• EERP 
• Tyler Cashiering

There are multiple known causes of this issue: 

• The User has the Accounts Receivable User Preference to Print G/L Accounts on Miscellaneous Receipts enabled and tabbed past the Revenue Account line when entering the Miscellaneous Receipt without adding a Revenue Account. 
• The Miscellaneous receipt was created in Tyler Cashiering. 

See this article for more information about workarounds and updates from Development: Payments Journal posting error Charge Code is missing a GL account of type 2

If additional assistance is required, please contact General Billing Support.