Duplicate Detail Lines General Billing Invoice Import

Owned by Knowledge Assistant
Nov 30, 2023
1 min read
Description of Issue

Duplicate/Triplicate detail lines are generated for each imported invoice

Context

Invoice Import 

Invoice Entry and Proof

Cause

All Detail Line Numbers are specified as 1 in the import file

Resolution

Manually update the import file to reflect incremental detail line numbers for each customer/invoice (i.e. customer 100 has four detail lines in the import file. The detail lines should be numbered '1, 2, 3, 4')

Additional Information