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Payroll Checks are Printing Blank

Payroll Checks are Printing Blank





Description of Issue
  • No pay information is printing on the checks. Checks are printing blank.

  • Missing pay lines and deduction lines on the payroll advices.



Context
  • Munis

  • Payroll Processing

  • Tyler Forms

  • Print Payroll Checks

  • Print Payroll Advices



Resolution

When printing payroll checks using Check/Advice Format X - Check Export File, and using Tyler Forms printing, the option Reformat Export for Tyler Forms must be checked



Cause

If the checks or advices have already been printed, then the run will need to be deleted and printed again.

  1. Access Print Payroll Advices (Payroll > Payroll Processing > Payroll Start and Status > Search for the warrant > click Change > click Print Payroll Advices)

  2. Select Yes to prompt Continue with this payroll process?

  3. Select Yes to prompt Direct deposit advices have already been run. Only reprinting will be allowed. Continue?

  4. Select Delete in the ribbon to delete the run

  5. Select Yes to prompt Delete advices from current payroll?

  6. Click Change

  7. Check box for Reformat Export for Tyler Forms

  8. Enter the original Starting Check Number

  9. Click Accept

  10. Click Print Checks/Adv

  11. Select the Tyler Forms advice printer for the Printer name > click Ok



Additional Information











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