How to void a bill posted abatement
Bill posted abatement entered incorrect
Need to correct the amount on bill posted abatement
Need to reverse a bill posted abatement
Munis
Tax Billing
Version 2018 and up
MA Tax specific instructions but applicable to any state using abatement entry
This is a quick tutorial on how to void / undo a bill posted abatement in version 2018 +
Navigate to Property Revenue > Property Tax Billing > Northeast > Massachusetts > Abatement Processing > Abatement Entry
Browse to find and select your batch (if you aren't in it already)
Resume Batch (if you aren't in it already)
Click Undo Abatement
Click Define
Enter your abatement / adjustment number you need to void
Click Accept
Click Create
Locate the reversal abatement in your batch
Click Bill Post to post this reversal to the bill