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How to void a bill posted abatement

How to void a bill posted abatement





Description of Issue

Bill posted abatement entered incorrect

Need to correct the amount on bill posted abatement

Need to reverse a bill posted abatement 



Context
  • Munis

  • Tax Billing

  • Version 2018 and up

  • MA Tax specific instructions but applicable to any state using abatement entry 



Cause

This is a quick tutorial on how to void / undo a bill posted abatement in version 2018 +



Resolution
  1. Navigate to Property Revenue > Property Tax Billing > Northeast > Massachusetts > Abatement Processing > Abatement Entry 

  2. Browse to find and select your batch (if you aren't in it already) 

  3. Resume Batch (if you aren't in it already)

  4. Click Undo Abatement 

  5. Click Define

  6. Enter your abatement / adjustment number you need to void

  7. Click Accept

  8. Click Create

  9. Locate the reversal abatement in your batch

  10. Click Bill Post to post this reversal to the bill 



Additional Information












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