Performance issues and errors in Field Work when looking up item numbers

Owned by Knowledge Assistant
Last updated: Nov 15, 2021
1 min read





Description of Issue

Looking up item numbers in Field Work when adding inventory detail to work orders is either taking a very long time or generating an Unexpected Error



Context

Tyler EAM



Cause




Resolution

Install the appropriate work ticket for your version once it's been released:

  • 2019.1.22.0 - MUN-422016

  • 2020.3.0.0 - MUN-425152

  • 2021.1.0.0 - MUN-425153

  • 2021.2.0.0 - MUN-425154

  • 2021.3.0.0 - MUN-425155

  • 2021.4.0.0 - MUN-424506



Additional Information