Getting error adding records to Sick Bank History





Description of Issue
  • We are getting the following errors when enroll employees in Sick Bank

  • I am getting an error when add a sick bank history record.  The errors are:


Munis (Prsckhst)

Error running SickBankManager to get pay rate (1).
Additional information concerning a status error of 100 [100].
System log Id: XXXXXXX

When click 'Details" the error is:
="SQL" Message="Error fetching get_accrual_pay - SickBankManager"




Context
  • Munis

  • Payroll

  • Sick Bank History

  • Accruals



Cause

In Sick Bank Master, Sick Bank Uses Employee Pay Rates is checked.  And there are no records in Employee Job/Salary for the pay type that subtracts from the accrual type linked to the Sick Bank Master.



Resolution

There are a couple of options to consider to prevent this error.

  1. Uncheck box Sick Bank Uses Employee Pay Rates in Sick Bank Master

OR

  1. Access Employee Job/Salary (Payroll > Employee Maintenance > Employee Job/Salary)

  2. Click Add, enter the accrual pay type that subtracts from the accrual type



Additional Information