Payment Entry Delete Button Missing

• How to delete batch?
• Why does batch not have X button in toolbar?
• Only some batches can be deleted.

• Receipts
• Payment Entry

Users may notice some Payment Entry batches have an option for Delete in the top menu, while others do not.

Payment Entry batches can only be deleted if they do not contain any receipts. Receipts can not be deleted, they must be reversed. 

For more information, please review any of the following articles:

• Cannot delete empty payment entry batch
• Payment Batch Reversals
• Reversing Posted Payments

You cannot delete a receipt from a batch: Delete Cash Receipts