Request Start Date is now required and receives error message in Convert Service Requests
Description of Issue
Request Start Date is now required and receives error message in Convert Service Requests
Context
Tyler EAM
Cause
Create Requests program generates a Request Start Date in Convert Service Requests that cannot be used for conversion
Resolution
Install MUN-413883 once it becomes available
Workarounds:
- When converting the request in Convert Service Requests, manually update the Request Start Date field prior to converting
- Use the Service Requests program to create requests
Additional Information