Refund element is missing Vendor State error when submitting AP refunds to Munis from EnerGov
Description of Issue
EnerGov AP refunds are encountering errors when submitted to Munis
Error Message: Data validation errors occurred while processing external item XXX-XXXXXX.
Error Message: Refund element is missing Vendor State
Context
- Munis
- EnerGov
- AP Refunds
Cause
Within the XML being passed to Munis by EnerGov, records are missing state information within the Customer node.
Resolution
Contact EnerGov Support
Additional Information