Error when clicking on Payroll Calendars in ESS

Owned by Knowledge Assistant
Last updated: Nov 04, 2021
1 min read



Description of Issue
  • We receive an error when clicking on Payroll Calendars in ESS stating 'We Encountered a Problem' in ESS when clicking on Payroll Calendars
  • Cannot click on Payroll Calendars in Employee Self Service
  • Exception in ESS Pay/Tax information
Context
  • Munis
  • Human Capital Management
  • Employee Self Service
  • ESS
  • Payroll Calendars
Cause
  • Payroll Calendars are enabled in ESS but no records exist in Munis
Resolution
  1. To review navigate in Munis to Calendars
    • Menu > Human Capital Management > Human Resources > Personnel Setup > Calendars
  2. Click Add to create a record


  1. To review in ESS navigate to Employee Administration
    • ESS > Administration > Employee Administration
  2.  Scroll to the option Display Payroll Calendars and ensure this is checked
  3. Click Update at the bottom to save any changes
Additional Information
  • Please reach out to Munis Human Resources Support with any additional questionsÂ