Description of Issue

We have an employee that is generating only deductions and no pay into payroll.

Context

Cause

Employee's status was defined as Benefits Only.

Resolution

Access Employee Master: Payroll > Employee Maintenance > Employee Master
Search on the employee
Click Update and select a status of A-Active
Click Accept
Return to Earnings and Deductions: Payroll > Payroll Processing > Payroll Start and Status > Earnings and Deductions
Search on the employee and click Delete
Click Add, enter the employee number, TAB into the Check field and enter 0
On the following screen enable Generate default pay and Generate default deductions
Enter the desired deduction cycle and click Accept

Additional Information

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