Manually add account to Utility Billing Bill Run
Description of Issue
Account did not generate into bill run and needs to be manually added into a bill run
Context
- Munis
- Utility Billing
- Bill Run
Cause
Account did not meet the criteria of the Generate Charges define
Resolution
To enter a single account into a bill run you can use the following steps.
For a newly created bill run
- Click Generate Charges
- Click Define
- Type the account number in both the Account start and Account end fields
- Click Accept
- Click Execute
- After adding the first account if additional accounts need to be added go back to step 2.
- After the execute step you will get the following message:Â
Do you want to:
Continue with this bill run and add to previously generated data
OR
Delete and restart this bill run process from beginning
- Select Continue to add account to bill run
- After the execute step you will get the following message:Â
For existing bill run
- Enter the Run Type and Commitment you want to add the account(s) into
- Click Change from the Ribbon
- Click Generate Charges
- Click Define
- Type the account number in both the Account start and Account end fields
- Click Accept
- Click Execute
- You will get the following message:Â
Do you want to:
Continue with this bill run and add to previously generated data
OR
Delete and restart this bill run process from beginning
   Â
Click Continue to Continue with this bill run and add to previously generated dataÂ
Additional Information