Error on Hub card when outputting large amounts of data

Owned by Knowledge Assistant
Last updated: Feb 15, 2023
1 min read
Description of Issue

After upgrading to Hub 2020.3.6, outputting large amounts of data from Hub cards causes the screen to spin and then surfaces an error: A problem was encountered during the export. Please contact your administrator.

Context
  • Tyler Hub
  • Hub Card
Cause


Resolution

Upgrade Hub to version 2020.3.13 or higher.

Workaround: Limit output to 1001 records.

Additional Information

Please review the Master Article - Tyler Hub for all related topics.