Description of Issue

How to view a full journal when in the Account Inquiry program, as opposed to just the specific journal line items for the account that you are viewing.

Context

General Ledger
Account Inquiry
Journal Inquiry/Print

Cause

Resolution

To bring up an entire journal from Account Inquiry, please follow the process below:

Open Account Inquiry
Click Search
Enter your account number
Click Accept
Click the yellow detail folder for the section that this journal is included in
Highlight this journal
Click Journal

This will bring up this entire journal in the Journal Inquiry/Print program.

Additional Information

If you click Journal and receive the error below, please follow the attached article to resolve this error.

Access denied due to program security established by the System Administrator

Account Inquiry Journal Option Error - Access denied due to program security established by the System Administrator

Browser not supported