Cannot see paycheck information in ESS
Description of Issue
- Employee(s) cannot see paycheck information in ESS
- Users cannot see paycheck images in Employee Self Service (ESS)
- Paychecks appear in TCM and Munis, but they are not visible in ESS
- Pay checks from most recent payroll do not appear in ESS
Context
- Employee Self Service (ESS)
- User Administration
- Payroll Control Settings
Cause
- The Payroll Control Setting for Check Display Restricted by Check Date is set to 'Yes' and the Check Date of the payroll is in the future
- The user is not configured to view check stub information
Resolution
- To review for the Payroll Control Setting
- Navigate in Munis to the program Payroll Control Setting
- Menu → Human Capital Management → Payroll → Payroll Setup → Payroll Control Settings
- Search for the record entitled ESS Check Display Restricted by Check Date
- If this value is set to Y - Yes then the check image is restricted by Check Date
- If this value is set to N - No then the checks image is available the moment they are printed
- Navigate in Munis to the program Payroll Control Setting
- To review for the User Permission in ESS you must log in as an administrator to ESS
- Navigate to the Employee's user account in ESS
- ESS → Administration → User Administration → Search for user → Edit → Employees → View Check Stub Information
- Check this box, which allows specific users to see paycheck information
- Navigate to the Employee's user account in ESS
Additional Information
- Please contact Munis Human Resources Support with any additional questions